Duetto Selected as Preferred Revenue Solutions Provider for the World’s Leading Hotels

Duetto is pleased to announce that it has been selected as the preferred Revenue Management System (RMS) vendor for The Leading Hotels of the World (LHW). LHW is the largest collection of independent luxury properties, with over 400 member hotels in over 80 destinations.

Digital transformation is an important goal for LHW members, with senior collection management now working to provide a technology stack that member hotels can leverage to drive their digitalization.

“At Leading Hotels, we empower our member hotels with a technology platform that will drive revenue and improve efficiency, allowing our world-class hoteliers to spend more time on what’s most important: our guests” , said Michael Lederman, vice president of information. Technology, The best hotels in the world. “We are delighted to include Duetto as a preferred RMS vendor, a key part of this platform. Duetto’s innovative technologies will enable our hotels to make better pricing decisions faster, resulting in higher performance and profitability.

Earlier this year, LHW announced its preferred property management systems (PMS) including Mews and protel, both of which integrate with Duetto. Following this, LHW identified preferred RMS vendors. Duetto, the first and only cloud-native RMS, was chosen for its advanced technology architecture, extensive integrations and flexible solutions

The Duetto revenue strategy platform, which includes the GameChanger app for pricing, Dashboard for smart reporting, and BlockBuster for Outsourced Business Optimization provides built-in customization and controlled automation to allow hotels to tailor solutions to their individual needs. Already, nearly 20 LHW hotels are seeing their revenue boosted by Duetto:

“We adopted Duetto just as the pandemic was taking hold. But, despite the uncertain market conditions, Duetto delivered on all its promises: we achieved a return on investment and our ADR increased, albeit moderately.. All members of the management team enjoy working at Duetto and this has allowed us to develop a true interdisciplinary revenue culture,” said Annett Richter, Chief Revenue Officer of the Victoria-Jungfrau Grandhotel & Spa.

“We chose Duetto because it offers us great flexibility in controlling our prices, particularly in setting up segment restrictions. This has increased our profitability, for example by helping us save on commission fees on certain dates and segments. Forecasting and budgeting functionality means we no longer use Excel spreadsheets and work better as a team,” said Alexander Gibb, Distribution Manager, Baur au Lac.

“Duetto has streamlined our revenue processes. Its user-friendly interface and flexibility allow us to tailor our revenue strategy to each of our bespoke customer segments, helping us to maximize revenue and work more effectively as a team,” said Henrik Weiske, Director of Revenue Management, Hotel Adlon Kempinski Berlin.

LHW chose to work with Duetto because of its built-in customization and controlled automation, as well as its long history of working with independent, prestigious and upscale hotels.

“The Leading Hotels of the World is a collection of the most iconic properties from around the world. To be chosen as one of their preferred RMS vendors is great recognition of how Duetto’s solutions can adapt and align with the needs of unique, bespoke properties,” said David Woolenberg, CEO of Duetto. . “We look forward to working with the collection and supporting the revenue goals of these independent owners.”

“10 years ago, Duetto was founded to provide the most innovative, flexible and only cloud-native revenue strategy solution to meet the needs of unique independent hotels. There is no better example more unique properties than the prestigious The Leading Hotels of the World collection,” said John Lingos-Webb, Senior Director of Global Partnerships and Alliances, Duetto. “Each LHW property has bespoke revenue strategy requirements, and through this partnership, Duetto will be able to support LHW for years to come.”

About Leading Hotels of the World, Ltd. (LHW)

Comprised of over 400 hotels in over 80 countries, LHW is the largest collection of independent luxury hotels. In 1928, 38 independent hoteliers united to create LHW. Since then, the company has carefully curated distinctive hotels, resorts, inns, chalets, villas and safari camps from the snow capped Alps of Europe to the African veld, to share with adventurous souls seeking the remarkably unusual. The LHW community is filled with exceptional individuals, united by a passion for surprising discoveries and the details that come with every experience. LHW hoteliers are artisans of hospitality whose expertise, commitment to excellence and individual flair enable them to create moments worthy of history for their guests. And it’s these authentic, individualized experiences, combined with the warm hospitality and premium service they offer, that keep discerning travelers coming back again and again. LHW’s collection spans the globe and promises a wide range of unusual destinations and experiences, bolstered by LHW’s tiered Leaders Club loyalty program. From converted palaces and country retreats run by the same families for generations, to gleaming skyscrapers in vibrant urban centers, to serene getaways on private islands, to glamorous tented camps – and beyond – explore , find inspiration and experience unforgettable travel moments. For more information, visit: www.lhw.com, Facebook at @LeadingHotels, Twitter at @LeadingHotelsand Instagram @leadinghotelsoftheworld.

About Duetto

Duetto offers a suite of cloud applications to simplify hotel revenue decisions and enable hoteliers to work smarter, increasing organizational efficiency, revenue and profitability. The unique combination of hospitality experience and technology leadership drives Duetto to seek innovative solutions to industry challenges. The software-as-a-service platform enables hotels and casinos to leverage real-time, dynamic data sources and actionable price and demand insights across the enterprise. More than 4,000 hotels and casinos in over 60 countries have partnered to use Duetto’s apps, including GameChanger for pricing, ScoreBoard for smart reporting, and BlockBuster for contract business optimization. Duetto is backed by investors Warburg Pincus, Icon Ventures, Accel Partners, Battery Ventures, and Spectrum 28. In January 2022, Duetto was voted Best Revenue Management System at the 2022 HotelTechAwards.


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